Reinstall TT&T Driver

Symptoms

TT&T card is not found.

Solution

Below instructions are based on VeriQ Windows XP/7

First, confirm what measurement boards are supposed to be installed on the system. Navigate to “System settings” -> “Advanced system functionalities” -> “System information” and confirm what boards are displayed under “hardware”.

If a Medistim measurement board is missing from the list, reinstall it by performing below procedure. Repeat the procedure from step 2 for each board that is missing from the hardware list:

1. Exit to Windows by doing one of the following:
   • Insert the maintenance card
   • Insert USB keyboard. Press "alt+f4" to close the application, then "Ctrl+Shift+Esc" to open task manager. Then, type in "explorer" as a new task. On windows 7 systems, in the Window that appear, you must navigate to " D:\Medistim\Administration\" and run " "entermaintenancemode.bat" to boot into Windows.
2. Navigate to C:\drivers\medistim measurement devices\##The board that is to be installed##  and confirm the driver file of the missing board is inside. (If for some reason it isn’t, they can all be found here: https://1drv.ms/u/s!AnqFyU9QVVi4m2mLbXnKhk_WnVVw?e=l76o8H)
3. Next, enter device manager (start -> control panel -> system -> device manager, or equivalent) to confirm if all drivers under the Medistim measurement devices is properly installed without warning indicators (yellow exclamation marks) If a board is not present, it might not be recognized as Medistim hardware, so also check the other categories for unknown devices with warning indicators.
4. When you find the device with missing driver, double click the file, and select “update driver”.
5. Select from a specific location
6. Then “Don’t search”
7. Then press “have disk”
8. In the window that appear, select “Browse” and navigate to the to C:\drivers\medistim measurement devices\##the board that is to be installed## and select the file from step 2.
9. After this, do a restart of the system, and it should be OK. If this doesn’t solve the problem, it could be a hardware failure.